HOW CAN I PURCHASE A GIFT CERTIFICATE?
Gift certificates can be arranged and purchased via email or telephone.
HOW CAN I REDEEM A GIFT CERTIFICATE?
If you’ve got a gift certificate and would love to use it to book a class, please flick us an email or give us a ring and we can sort it all out for you.
WHAT IS A “RECREATIONAL COOKING SCHOOL”?
The classes are for anyone and everyone. From home cooks to foodies and those whom have never set foot in a kitchen. We are not a culinary school for professional chefs. Rather, we are a place for guests to reacquaint themselves with the pleasures of eating and entertaining. Classes are recreational in a sense that we want the kitchen to become a place that is fun, full of enjoyment and well and truly free of fear. We use the classes as a platform to educate, as well as remind our guests how wonderful it is to prepare a meal from scratch and enjoy it in the company of others.
HOW MUCH DO CLASSES COST?
Classes range in price. Differences in pricing are dictated by ingredients used in the class and instruction.
Every class includes recipes and instruction along with a full meal with wine, and coffee or cocktails when appropriate.
HOW MANY STUDENTS ARE IN EACH CLASS?
Depending on the course, in general, there are eight seats per cooking class.
WHAT ABOUT DIETARY RESTRICTIONS?
Our kitchen is not nut, egg, dairy or gluten-free — if you have a severe allergy to something, please don’t take the risk. If you do have a specific allergy or dietary restriction, let us know in the comment section of your registration or email us. We will do our best to cater to your dietary restrictions, however we cannot guarantee that you will be able to eat every item prepared in class and the curriculum for some classes will not be able to accommodate certain dietary restrictions. We will also be more than willing to offer you any advice on swapping out ingredients for when you are cooking at home.
WHAT IS THE AGE MINIMUM?
Our age minimum for classes at Madame Lu’s Kitchen is sixteen unless otherwise noted. Students under the age of eighteen must be accompanied by an adult that is also registered for class.
WHAT IS YOUR CANCELLATION POLICY?
Madame Lu’s Kitchen will happily refund or transfer you to another date if your circumstances change and you are no longer able to attend a class. Please let us know within 72 hours of your scheduled class. We are also happy to welcome a friend in your place.
HOW MANY PEOPLE DO YOU NEED FOR A CLASS TO GO AHEAD?
Unfortunately, we are unable to operate a class with less than four people. If you book a class and we are unable to get the minimum number of attendees then we will have to cancel the class. In this case, we will contact you and offer you a full refund or transfer to another class date. We apologise in advance for any inconvenience this may cause.
HOW ABOUT GETTING TO MADAME LU’S AND PARKING?
Madame Lu’s Kitchen is located directly opposite Haulashore Island, we are the large white villa, the third house back from Wakefield Quay. There is plenty of signage, so we are sure you won’t miss us but don’t hesitate to call if you get a bit lost.
We also advise that you approach Madame Lu’s Kitchen from the direction of Nelson City for ease of parking. There are a sufficient number of carparks on Wakefield Quay right next to the high plaster wall covered in greenery, directly opposite Haulashore Island. We also have two mobility parks available on site, please advise in advance if you would like to use these.
IF YOUR QUESTIONS IS STILL NOT ANSWERED, PLEASE CONTACT US HERE.